Privacy Policy

Privacy Policy for Calordomus Care

Introduction

Calordomus Care is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

Who We Are

Calordomus Care
12 Bridgford Rd
West Bridgford
Nottingham
NG2 6AB

hello@calordormus-care.co.uk

07903 465765

Data We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, address, date of birth, email address, phone number.
  • Financial Information: Bank account details for billing purposes.
  • Health Information: Relevant medical history and health conditions necessary for providing care services.
  • Website Usage Data: Information about your visits to our website, including IP address, browser type, and pages accessed.

How We Use Your Data

We use your personal data to:

  • Provide and manage our care services.
  • Communicate with you regarding appointments and services.
  • Process payments and manage accounts.
  • Comply with legal obligations and regulatory requirements.
  • Improve our services and website through analysis of usage data.

Legal Basis for Processing

Our processing of your personal data is based on:

  • Consent: You have given clear consent for us to process your personal data for specific purposes.
  • Contractual Necessity: Processing is necessary for the performance of a contract with you.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.

Data Sharing

We may share your data with third parties, including:

  • Service Providers: To facilitate our services (e.g., payment processors, IT support).
  • Regulatory Bodies: To comply with legal obligations.
  • Medical Professionals: When necessary for your care and with your consent.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase your personal data (right to be forgotten).
  • Restrict the processing of your data.
  • Object to the processing of your data.
  • Data portability.

To exercise these rights, please contact us at hello@calordormus-care.co.uk

Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Calordormus Care
12 Bridgford Rd
West Bridgford
Nottingham
NG2 6AB

hello@calordormus-care.co.uk

07903 465765